Contact Us
Pompeii Guided Tours is an independent travel guide. Contact our website team about page content, corrections, suggestions, accessibility, or links. For booking help, contact the booking provider shown in your confirmation email.
Last updated · September 2026
Pompeii Guided Tours is not the official website of Pompeii Archaeological Park or Ancient Pompeii Ruins. We do not operate the attraction, control admission, run tours, or manage provider cancellations and refunds.
How to reach us
Email info@pompeii-guidedtours.com for website-related questions. This is the best route for corrections, feedback, editorial enquiries, and affiliate-link questions.
What we can help with
- Outdated page details, broken links, or unclear information.
- Website accessibility issues, with your device and browser if relevant.
- Suggestions for guides, page feedback, partnerships, or editorial enquiries.
What we cannot do — and who can
We cannot change, cancel, or refund a booking. Use the manage-booking link in your confirmation email or contact the booking platform through its account, app, or support channel.
We cannot change ticket names or dates, reissue tickets, confirm entry, contact an operator for you, or control availability. Check your voucher and contact the provider that issued it, or the attraction’s own contact channel for attraction access questions.
Already booked? Start here
Find your confirmation email, booking voucher, and the platform account or app used to book. Bookings made through third-party platforms are governed by those providers’ terms, and we cannot access their booking records.
How this site makes money
Some outbound booking links may be affiliate links. If you buy through one, we may receive a commission at no extra cost to you in normal circumstances.
That relationship does not make us the official seller, attraction operator, or tour provider.
Before you email
Please include the page URL, the section or topic, and what looks incorrect or unclear. A screenshot can help, especially for a broken page or display issue.
For website problems, include your device and browser where useful.
What not to send us
Do not email passwords, full card numbers, security codes, or unnecessary identity documents. For payment or booking issues, use the booking provider’s official support channel.
How we handle corrections
We check reports of wrong prices, closed entrances, or out-of-date opening times against the relevant official source. If the report is right, we correct the page.
A factual correction does not need to be a complaint to be worth sending.
Policy links
Read our Privacy Policy, Terms, Disclaimer, and Editorial Policy.