Privacy Policy

Last updated · September 2026

Pompeii Guided Tours is an independent travel guide for Pompeii Archaeological Park and related tours. We are not the official website, do not operate the attraction or tours, and do not sell or process bookings.

Information we receive

We receive information only when you choose to send it to us, such as an email about a correction, broken link, accessibility issue, or general site feedback.

• Your email address, message, and any details you include.
• Basic technical information included in normal email delivery, such as the time sent and email headers.

Please do not send payment details, passport details, or booking information unless it is necessary to explain a website issue.

How we use emails

We use emails to reply, investigate reported problems, and improve site information. We do not use your email to create an account or send marketing messages.

We keep emails for as long as needed to handle the request and maintain a record of the issue. We may keep correspondence longer where needed for legal, security, or record-keeping reasons.

Analytics and site use

We may use basic analytics tools to understand how visitors use the site. This can include pages viewed, approximate location, device type, browser, referral source, and how people move around the site.

This helps us find broken pages and improve planning information. Analytics data is generally grouped and does not tell us who you are directly.

Booking links and GetYourGuide

Some links take you to GetYourGuide to view or book tickets and tours. Those links include our affiliate partner ID, PYVZALU, so GetYourGuide can identify that you arrived from Pompeii Guided Tours.

After you leave our site, GetYourGuide’s privacy policy and terms apply to its website, booking process, and customer service. We do not receive or process your card details, passenger names, booking contents, or payment information.

For booking changes, cancellations, refunds, or payment questions, contact GetYourGuide using the details in your booking confirmation.

Cookies and similar storage

Cookies and similar technologies may be used for site functions, analytics, and affiliate link tracking. Partner tracking may recognise that you clicked from this site before booking on GetYourGuide.

You can block or delete cookies in your browser settings. This may affect how some links, preferences, or external booking services work.

Your privacy rights

If UK or EU data protection law applies to you, you may have rights to ask for access to your personal data, correct it, delete it, restrict or object to certain processing, and request a copy in a usable format.

You may also have the right to complain to your local data protection authority. Rights and how they apply can vary by where you live and the circumstances of your request.

Changes to this policy

We may update this policy when the site, its tools, or data practices change. The date above shows when it was last revised.

This page is provided for transparency. It does not replace GetYourGuide’s own terms and privacy policy, which govern any booking made on its platform.

Getting in touch

For questions about this policy or a request about personal data you have sent to us, email info@pompeii-guidedtours.com. For booking data or a booking request, contact GetYourGuide directly.